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Broken laptop? We can help! We can fix what other companies can not. Support365 never has to send out a laptop for repair. Our skilled technicians can fix all of the individual components of your system. Other companies will replace your entire motherboard for a simple broken port. Laptop repair will not be done onsite. We do offer free pick up and delivery. |
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We have included software services for laptops with our software services for desktops. Click Here. |
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Power Jacks |
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$ 150 |
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The power jack is where the charger plugs in to the laptop. This joint can become loose. When it does, it needs to be fixed ASAP. Without repair it can cause more damage and destroy your motherboard. |
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Please note:
There are few models on the market that use really high priced power jacks. These models are $180. We soon list the few models that fall into this category.
Panasonic Please add $30 as these laptops are quite complex and more time consuming to repair. |
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How do I know if I have a bad Power Jack?
Plug the charger in the laptop. Move the plug around a little. If this connection seams loose, you may need a power jack. If the battery charge light flashes on/off when you move the plug around you may need a new power jack.
How many times do I have to get this fixed?
Once, if you get it fixed by us. Replacing a power jack requires soldering the part to the motherboard. Many companies think they can do this but mess it up worse by trying to. Support365 has highly trained technicians who do it right the first time. |
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USB/Sound ports |
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$150 |
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Over time, USB ports, can break off the board, or get loose. Just like power jacks, we can replace the USB ports on your laptop. |
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LCD Screen Replacement |
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Cracked screens are becoming a big problem with new laptops as the manufactures are making thinner lids that don't provide any structure to protect the LCD. |
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We can not give exact prices without seeing your laptop. The prices below are average only. Many things affect price such as, finish (glossy or satin), ratio (widescreen or not), brand, and age.
How long will it take to replace my screen?
If we have one in stock it will be returned same day. If a screen has to be ordered you will have it back in less than 3 days! |
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Used Screens |
When available. With 1yr warranty |
$180+ |
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12" to 13" |
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~$265 |
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14" to 15" |
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~$295 |
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16" to 17" |
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~$325 |
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Backlights |
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Don't do it! We will only replace a backlight if the screen it is for is not available. This is like risky surgery and it has no guarantee that it will not destroy the LCD screen. Sorry. |
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What is it? How do I know if it is broke?
The screen on your laptop has a small bulb at the bottom of the screen like a fluorescent tube. When it goes the screen may look red, or it may go black on you. You should still be able to make out shapes on the dark screen. This condition can also be caused by the inverter. |
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Inverter |
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$130+ |
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The inverter powers the backlight. Conditions would be the same as backlight. Requires testing to be sure. These go out a lot. Popular problem in the new Dell Inspiron series of laptops. |
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Hard Drive |
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We use 80GB 5400RPM hard drives as a standard but can use larger and/or faster drives too. |
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Imaged Swap |
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$ 150 |
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This means we can make an exact copy of your existing drive. This is cheaper because it takes much less time. |
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Fresh Install |
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$ 240 |
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(Recommended) |
This option is used when your existing drive can not be imaged. We recommend this option because a fresh install of your operating system (windows, mac, etc) is done. This will make your machine run much better. We will copy over your data if your old drive is still readable. |
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Data Recovery |
Per Hour |
$ 215 |
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This option will need to be added if your old drive has failed to the point that the data can not be read. This option is not needed very often but we do offer this service. This is a super low rate compared to the competition. |
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Upgraded Drive |
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100GB 5400RPM |
Add- |
$ 25 |
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100GB 7200RPM |
Add- |
$ 50 |
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For other options please ask. |
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