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Support365 offers our Emergency Response 24 hours a day, 365 days a year! The rates below are labor cost only and do not any include parts. Parts will be priced the same as usual. Emergency services are available with onsite service only. We do not have drive fees. Please note that only our highest level technicians will be used for Emergency Response. |
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| Please Note: These rates are in addition to normal rates. | |||||
| Normal Business Hours Priority Level 1 Upgrade | $ 125 | ||||
| Use this service during normal business hours to get to the top of the line. We will do what ever it takes to make sure you are back and running ASAP! Example of someone in need of this service; Your POS is down and costing you money or your laptop is broken and you need to be in a meeting in just a few hours. | |||||
| Rent a Laptop for 24 Hours | $ 125 | ||||
| Coming soon! You can rent a laptop for a day. This service will include copying over any files from your old system that you may need. The rental is for 24 hours. You will be charged a security deposit of $400. The laptop comes with Microsoft Office, and Windows XP, it has wireless service and will be delivered to you in a laptop case. If you like the laptop there is the option to buy it at the end of the service. You will only have to pay the current value of the laptop. | |||||
| Temporary Internet Service | $ 30 | ||||
| Is your internet service down? Need it back up right this minute. Don't wait on the phone/cable company to get you back up, you'll be waiting for a while. We rent temporary service. Price is per day. The service uses wireless technology to bring you broadband speeds. If you like the service and want to keep it as a primary or backup service you can subscribe to it for a super low rate. See our page on ClearWire for rates on owning the service and to check the availability in your area. | |||||
| After Hours Emergency Rates | |||||
| These rates are for for after hours emergency service. With after hours rates we will be onsite ASAP! We can do what ever it takes to get your problem solved. You can have us fix your immediate need and come back during normal hours for a post visit at lower rates if you wish, or we can take care of all of your needs while already there. | |||||
Monday - Friday(6pm - 8am) |
$ 175 | ||||
| Weekends (From 6:00pm Friday to 8:00am Monday) |
$ 250
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National Holidays (Christmas, New Years, Thanksgiving, etc) |
$ 425 | ||||
| When your system is down, it's down. You don't care what the problem is as long it gets fixed. Call Us! We will get your business back up, no matter what it takes. Once your back up we can evaluate your situation to make sure it does not happen again. | |||||
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Armed Services employees get 10% off any computer or laptop service. Thanks Armed Services! Now with any service you get free anti-virus. Refer a friend and save, ask for details. |
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